Ongoing website care

Website maintenance and care plans in Melbourne

A website isn't finished when it launches. Updates, security patches, backups and small fixes keep it fast, safe and working. Our care plans cover WordPress, Webflow and HubSpot CMS sites, with one team to call when something needs attention.

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Most websites are only looked at when something breaks.

  • Plugin, theme and platform updates pile up unapplied
  • Backups exist, but nobody has tested a restore
  • Small changes wait weeks because nobody owns them
  • Speed and security slip quietly until a customer, or Google, notices
Prevention costs far less than an emergency.

What good website care looks like

  • Updates applied on a schedule and tested before they go live
  • Backups you can actually restore from
  • Uptime and performance monitored, so issues are caught early
  • A set amount of changes and fixes each month, so small jobs never queue
AI-Training-&-Content-Workflows

Why a care plan


Fewer emergencies

Fewer emergencies

Routine updates and monitoring catch problems before they take your site down.

A faster, safer site

A faster, safer site

Performance and security checks keep the site quick for visitors and trusted by search engines.

 
One team to call

One team to call

Content changes, fixes and questions go to the same people who understand your site.

What's included


Everything needed to keep a website healthy

Updates & security
Keep the platform current and protected.
  • Core, theme and plugin updates for WordPress, tested first
  • Security monitoring and hardening
  • SSL and domain renewals tracked
Backups & recovery
A safety net you can rely on.
  • Automated backups on a schedule
  • Restore tests so recovery is proven, not assumed
  • A clear plan if something goes wrong
Monitoring & performance
Know about problems before your customers do.
  • Uptime monitoring and alerts
  • Page speed and Core Web Vitals checks
  • Broken link and form checks
Content & small changes
Keep the site current without a project each time.
  • A monthly allowance of changes and fixes
  • New pages, copy edits and image updates
  • Form, tracking and integration tweaks
Reporting & review
See what you are getting.
  • A short monthly report on work done
  • A review of traffic and enquiries
  • Recommendations for what to improve next

Care plan options


Choose the one suited to your needs

Essential

Keep it safe
From $450 per month or quarter

  • Platform, theme and plugin updates
  • Security monitoring
  • Scheduled backups
  • Uptime monitoring

Standard

Keep it improving
From $950 per month or quarter

  • Everything in Essential
  • Monthly allowance for changes and fixes
  • Performance and speed checks
  • Quarterly review

Growth

Keep it improving
From $1750 per month or quarter

  • Everything in Standard
  • SEO and analytics health check
  • Conversion improvements
  • Priority support

How it works


A simple way to take over and look after your site

01.

Health check

We review the site for updates, security, speed and anything fragile.

02.

Set up protection

Backups, monitoring and access are put in place.

03.

Apply updates

Updates run on a schedule and are tested before release.

04.

Make changes

Your monthly allowance covers content, fixes and tweaks.

05.

Report

A short monthly report shows what was done and what we found.

06.

Plan improvements

Each quarter we recommend what will make the biggest difference.

Frequently asked questions

About Website Care Plans & Maintenance

What is a website care plan?

A website care plan is an ongoing arrangement where a team looks after your website: applying updates, monitoring security and performance, keeping backups and making small changes. It means problems are prevented, not just fixed after they appear.

What does website maintenance include?

Typically platform and plugin updates, security monitoring, backups, uptime and speed checks, and a set amount of content changes each month. See the list above for what each plan includes.

How much does website maintenance cost in Melbourne?

It depends on your platform, the size of the site and how much change and support you need. Our plans start from $[price] a month. See our rate card or book a call for a quote based on your site.

Do you maintain websites you didn't build?

Usually yes, after a short health check to confirm the site is in good shape and we have the access we need. We'll tell you plainly if something needs fixing first.

Which platforms do you support?

We look after WordPress, Webflow, HubSpot CMS, Squarespace and Shopify sites.

How often are updates applied?

WordPress core, theme and plugin updates are applied on a regular schedule, with urgent security updates applied sooner. Each update is tested before it goes live.

What happens if my website is hacked or goes down?

We restore from a clean backup, find out how it happened and close the gap. Monitoring means we usually hear about a problem before you do.

Can I get content changes made each month?

Yes. Standard and Growth plans include a monthly allowance of changes such as new pages, copy edits and image updates. Larger pieces of work are scoped separately.

What's the difference between a care plan and hosting?

Hosting is the server your site runs on. A care plan is the people and process looking after the site itself: updates, security, backups, performance and changes.

Do I need a care plan if my site is on Webflow or HubSpot CMS?

These platforms handle hosting and platform updates for you, so there is no plugin patching. A plan still helps with content changes, performance, SEO and analytics checks, and keeping integrations working. See Platform & CMS Development.

Want improvements, not just upkeep?