For Government & Council
Secure, accessible digital platforms for government and council organisations
Government and council websites carry a different burden than a typical business site - genuine accessibility obligations, procurement scrutiny, and services that need to work for every resident, not just the most digitally confident ones.
Government and council organisations face a specific set of digital constraints.
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Websites that need to serve residents of every age, ability and digital literacy level
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Genuine accessibility obligations, not just good intentions
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Content spread across departments with no consistent structure or ownership
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Procurement and governance requirements most agencies aren't set up to navigate
The 'must-haves' for a government or council website
- A website structured around resident tasks, not internal department structure
- Real, tested accessibility - not just visual compliance
- Clear content ownership and a CMS your team can actually manage
- A platform built to last through procurement cycles, not just one contract
Where we can help first
Website Design & Development
Resident-facing websites structured around real tasks, not internal department hierarchy.
Website Security & Accessibility
Genuine WCAG-conformant accessibility, tested and built in from the start, not retrofitted.
Platform & CMS Development
A CMS your team can actually manage across multiple departments and content owners.
Web Platforms & Secure Portals
Booking, registration and resident portals built with proper authentication and permissions.
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Discovery
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Strategy
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Design
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Build
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Launch
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Optimise
Understanding your business, current systems and what's actually holding growth back.
City of Stonnington
Clearer services, better accessibility, easier publishing.
Frequently asked questions
About Government & Council
Do you have real experience working with councils or government organisations?
Yes - we've delivered civic web platforms for City of Stonnington and Brimbank City Council's leisure centres, both built around clarity, accessibility and long-term maintainability.
Can you meet genuine WCAG accessibility requirements, not just visual compliance?
Yes - see Website Security & Accessibility for how we build real, tested accessibility in from the start rather than checking it at the end.
Can your platforms handle content managed across multiple departments?
Yes - see Platform & CMS Development for how we structure content ownership and permissions so multiple teams can publish without creating a mess.
Do you understand government procurement processes?
We've worked through formal procurement and tender processes for civic clients including City of Stonnington and Brimbank City Council, and we're comfortable navigating the documentation and governance those processes require.
Can you build booking or registration systems for council services, like leisure centres?
Yes - see Web Platforms & Secure Portals for how we build booking and registration systems with proper authentication, similar to the work delivered for Brimbank City Council's leisure centres.
How do you handle a large, multi-service council website without it becoming unusable?
By structuring navigation and content around what residents are actually trying to do, not how the organisation is internally structured - see Website Design & Development.
Can you integrate a council CRM or resident enquiry system?
Yes - see Systems Integration & Middleware for how we connect enquiry and case management systems so resident requests don't get lost.
Do you offer ongoing support after a civic platform launches?
Yes - ongoing technical support and maintenance is available as a standing arrangement, detailed under Platform & CMS Development.
Can you help consolidate multiple separate council or service sites into one platform?
Yes - see Brimbank City Council's leisure centre project for an example of consolidating multiple sites into a single, consistent platform.
What's the first step if we want to start a project with you?
A conversation, not a pitch - see Digital Agency Team for who you'd actually be working with, then use the form below to book an introductory call or submit an RFP whenever you're ready.