The Systems

Blending Strategy, Collaboration & Innovation
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The systems


At ID Digital Agency, we don’t follow a one-size-fits-all approach to project management.

Instead, we combine the best of Agile, Waterfall, and Kanban methodologies to ensure every project runs smoothly, efficiently, and delivers real impact.

We believe in structured flexibility—using the right tools, processes, and communication methods to keep projects on track while allowing for creativity, collaboration, and continuous improvement.

The digital ecosystem


Productive: The Engine Behind Our Workflow

We use Productive, an industry-leading project management platform, to manage:

 

  • Projects & Tasks – Every project is carefully structured with clear milestones.
  • Timelines & Deadlines – Keeping everything Resources & Budgets –
  • Ensuring transparency and efficiency at every stage.
  • Client Collaboration – Keeping our partners informed with project updates and insights.
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How we keep projects moving

Daily Stand-Ups

Every morning, our team meets for a quick daily stand-up to align on tasks, challenges, and priorities. These short, focused meetings ensure clear direction and team accountability.

 

Weekly Project Updates

Every active project gets a structured weekly review, ensuring timelines are met, deliverables are on track, and potential roadblocks are addressed before they become problems.

 

Bi-Weekly Code Connect Sessions

Our developers and designers meet every two weeks for Code Connect—an internal review session to ensure that coding standards, creative execution, and technical strategy are perfectly aligned.

 

Quarterly ID Insight Sessions

Every quarter, we run ID Insight sessions, where we analyse market trends, client performance, and upcoming opportunities. As part of our commitment to ongoing value, we provide free recommendations to active clients based on insights from these sessions.

 

Retrospective Meetings (Every Two Weeks)

We take team growth seriously. Every two weeks, we hold retrospective meetings to discuss:

 

  • What’s working well
  • What needs improvement
  • How we can better support each other

 

These sessions help us refine our processes, solve challenges together, and foster a culture of continuous improvement.

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Flexible working conditions

High quality work made with love.

Tracking & reporting


Data-driven decision making

Success in digital isn’t just about launching websites, campaigns, or platforms—it’s about understanding how they perform and continuously optimising for better results.

We use a combination of analytics, behavioural tracking, and cross-platform insights to ensure every decision is backed by real data, not assumptions.

 

How We Track Performance:

  • Website & Campaign Analytics – Insights into traffic, engagement, and conversions.
  • Behavioural Tracking – Understanding how users interact across platforms.
  • Cross-Platform Insights – Evaluating data from multiple sources for a complete picture.
  • Looker Studio Reporting – Clean, actionable reports that provide real-time visibility into performance.

 

Our automated reporting system makes it easy for clients to access data and measure results, ensuring transparency and ongoing optimisation.

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Creator, Coder, Manager

Working together, aiming higher.


Our platform expertise

We are platform-agnostic, meaning we don’t force a single solution—we use the best tools to fit your business needs.

Our team has deep expertise across industry-leading platforms, including:

 

Content Management & Website Development

  • WordPress – Flexible, custom-built websites with full scalability.
  • DatoCMS – A headless CMS built for speed, security, and content-driven sites.
  • Squarespace & Webflow – Ideal for fast, design-led website builds.
  • DMS (Our Bespoke Platform) – Built in-house for businesses needing a fully custom, high-performance digital platform.

 

Custom Web Applications & Business Platforms

  • Laravel Nova – Advanced dashboard and admin panel solutions for complex business operations.
  • Bespoke Web Development – Tailored solutions for businesses needing custom applications, portals, and digital ecosystems.

 

Marketing & CRM Systems

  • HubSpot – Full-funnel marketing automation, CRM, and sales enablement.
  • Custom API Integrations – Ensuring smooth, automated data flows between systems.

 

By having expertise across multiple platforms, we ensure every solution we deliver is built for long-term success, efficiency, and scalability.

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Incredible experiences

Online and offline.


How we collaborate with clients

We believe the best results come from strong, ongoing collaboration.

While we meet with our clients in person whenever possible, we also leverage Zoom and Microsoft Teams to provide:

 

  • Project updates & reviews
  • Efficient feedback sessions
  • Live presentations & strategy discussions

 

By keeping communication clear, structured, and accessible, we ensure our clients always have a transparent view of project progress. 


Innovation & continuous learning

AI-Driven Development & Smart Code Practices

We leverage AI-powered tools and the latest coding methodologies to create:

 

  • Faster, more efficient code
  • Highly accurate, scalable solutions
  • Seamless integration between strategy, design, and development

 

By embracing emerging technologies, we ensure that the solutions we deliver are not just relevant for today—but built to last.

 

Conferences & Trade Shows

We stay ahead of industry trends by attending key conferences, networking events, and trade shows. This ensures our team remains at the forefront of new technologies, creative trends, and strategic innovations.

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Accessibility & Care

A part of every solution.


Why our system works

Whether it’s a website, eCommerce platform, digital strategy, or automation workflow, our system ensures that every project is delivered with precision, creativity, and measurable result.

  • A structured yet adaptable approach to project management
  • Real-time tracking of tasks, timelines, and budgets
  • Regular collaboration through stand-ups, reviews, and retrospectives
  • A culture of continuous learning, AI-driven efficiency, and strategic refinement
  • Client-focused communication and engagement

Let's connect


Ready to discuss your next project?

We are too! Use our handy 30 minute meet and greet scheduler to book a meeting in with our strategy director to discuss - no obligation.